Terms and Conditions

Welcome to Colours Hotels

These terms and conditions outline the rules and regulations for the use of Colours Hotels' website, services, and facilities. By accessing or using any of our services, you agree to these terms. If you do not agree to any part of these terms, you must not use our services.

1. Definitions

• Company: Colours Hotels, referred to as “we,” “us,” or “our.”
• Guest/User: Any individual accessing or using the services provided by Colours Hotels.
• Services: Accommodation, dining, events, and related hospitality services offered by Colours Hotels.

2. Reservations and Payments

1. Booking Confirmation: A booking is confirmed only upon receiving full or partial payment as specified during the booking process.
2. Payment Methods: We accept major credit/debit cards, bank transfers, and other payment methods as specified on our website or at the hotel.
3. Cancellation Policy:
   • Cancellations made up to [X days] before check-in will receive a full/partial refund (policy details as per the hotel’s rules).
   • Cancellations within [X days] of check-in are non-refundable.
4. No-Show: Failure to check in on the scheduled date without prior notice will result in forfeiture of the payment.

3. Check-in and Check-out Policies

1. Check-in Time: Any Time
2. Check-out Time: 12:00 PM
3. Early Check-in/Late Check-out: Subject to availability and additional charges.
4. Identification: Guests must present a valid government-issued photo ID upon check-in.

4. Hotel Rules and Regulations

1. Conduct: Guests are expected to maintain decorum and respect other guests and staff. Any inappropriate behavior may result in eviction without a refund.
2. Non-Smoking Policy: Smoking is strictly prohibited in non-smoking areas.
3. Pets: Pets are allowed/not allowed as per the hotel’s pet policy.
4. Damages: Guests will be held responsible for any damage to property caused during their stay.

5. Privacy and Data Protection

We respect your privacy and handle your personal data per applicable privacy laws. For details, refer to our Privacy Policy [link to policy, if available].

6. Limitation of Liability

Colours Hotels will not be liable for:

1. Loss of personal belongings. Guests are encouraged to use the in-room safes provided.
2. Any injury, illness, or accidents occurring during the stay unless caused by the hotel’s negligence.
3. Unforeseen events such as natural disasters, strikes, or government actions that may disrupt services.

7. Amendments to Terms

Colours Hotels reserves the right to modify these terms at any time. Changes will be communicated via the website or other official channels.

8. Governing Law

These terms and conditions are governed by the laws of [Insert Jurisdiction], and disputes will be subject to the exclusive jurisdiction of the courts in [Insert Location].

9. Contact Us

For any questions or concerns regarding these terms, please contact us:

Colours Hotels
Email: gmsalesoperations@gmail.com
Phone:+91-7568554406
Address: India