Privacy Policy

Effective Date: 01-January-2025

At Colours Hotels, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, contact details (email address, phone number, postal address).
• Payment information, including credit/debit card details.
• Government-issued identification (e.g., passport, driver’s license).
• Travel preferences and special requests (e.g., room preferences, dietary needs).

1.2 Non-Personal Information

• Browsing data, IP address, device type, and location data when you use our website or mobile app.
• Cookies and similar technologies for website functionality and analytics.

2. How We Use Your Information

We use the information collected for the following purposes:

1. To Provide Services:

   • Confirm and manage bookings.
   • Process payments.
   • Offer personalized services based on preferences.

2. To Improve Our Services:

   • Conduct market research and analyze trends.
   • Enhance our website, mobile app, and facilities.

3. For Communication:

   • Send booking confirmations, updates, and promotional offers.
   • Respond to inquiries and provide customer support.

4. To Comply with Legal Obligations:

   • Maintain records for tax and audit purposes.
   • Fulfill legal requirements related to public safety and law enforcement.

3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share it in the following circumstances:

1. With Service Providers:

   • Third-party vendors assisting with bookings, payments, and other operations.

2. Legal Compliance:

   • To comply with legal processes, subpoenas, or government requests.

3. Business Transfers:

   • In the event of a merger, acquisition, or sale of our assets, your data may be transferred.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Security of Your Information

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Deletion: Request deletion of your personal data, subject to legal obligations.
4. Opt-Out: Opt out of marketing communications.

To exercise your rights, contact us at [Insert Email Address].

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience.
• Analyze website traffic.
• Deliver tailored advertisements.

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

8. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

For questions, concerns, or requests regarding your privacy, please contact us:
Colours Hotels
Email: gmsalesoperations@gmail.com
Phone:+91-7568554406
Address: India

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